Terms of Service

Success Selling LLC d/b/a Cool2Cash (Owner/Operator: Andrew Luis Morales)

Effective Date: September 15, 2025

Business Address: 3131 79th Street, East Elmhurst, New York 11370

1) Acceptance of Terms

By purchasing, enrolling in, or accessing any product, program, membership, coaching, or service operated by Success Selling LLC d/b/a Cool2Cash (the “Company,” “we,” “us,” or “our”), you (the “Client,” “Participant,” or “User”) agree to be bound by these Terms of Service (the “Terms”). If you do not agree, do not access or use the Services.

These Terms apply to all offerings under the Cool2Cash brand and to any affiliated programs operated by Success Selling LLC, including Success Selling University (SSU)–branded courses or communities where identified.

2) Who We Are & Scope

The Services are provided by Success Selling LLC, a New York limited liability company, doing business as Cool2Cash. We deliver education, training, consulting, coaching, and related digital services to help clients grow skills and businesses. These Terms govern all use of our websites, portals, communities, content, coaching, calls, events, and any related materials or deliverables (collectively, the “Services”).

3) Eligibility

You must be 18 years or older to use the Services. You are responsible for ensuring the Services comply with laws applicable to you in your jurisdiction. We offer business‑to‑business education; consumers may use the Services, but the content is not personalized professional advice.

4) Description of Services

We provide digital marketing services delivered primarily on a monthly retainer and/or fixed project basis. Depending on your Order, the Services may include some or all of the following: paid media management (Meta/Facebook Ads, Google Ads & Local Services Ads), SEO/local SEO, landing pages & funnels, conversion rate optimization, creative production, tracking & analytics setup (e.g., pixels, tags, UTMs, call tracking), CRM and automation configuration, reputation management, and advisory/coaching.

Unless expressly stated in your Order, advertising spend, third‑party software, phone/call‑tracking, data providers, and similar platform fees are separate pass‑through costs paid by you directly to those vendors and are not included in our fees.

Onboarding prerequisites. Timelines and performance windows (including any guarantees) begin only after you complete onboarding requirements we reasonably specify, which may include completing intake forms, granting required admin access (ad accounts, website/CMS, CRM, domains/DNS, Business Manager/Google Business Profiles), approving creatives/offers, installing tracking, and placing a valid payment method on file.

4A) Packages & Pricing

We currently offer two paid service options (subject to change by Order):

Retainer: $2,100 per month (auto‑renewing every 30 days until canceled).
Quarterly Package: $4,500 for 3 months (prepaid; renews in 3‑month terms if selected).

Prices cover our service fees only. Ad spend and third‑party tools are separate and paid by you directly to the respective vendors.

4B) Free Trial (14 Days; Qualification Required; No Guarantees)

From time to time, we may offer a 14‑day Free Trial to qualified businesses after campaign launch. Not everyone qualifies. Qualification is at our sole discretion and may require completion of onboarding, account access, and baseline ad‑spend readiness. The Free Trial is provided “as is,” with no performance guarantees and no credits or refunds. The Performance Assurance in Section 6A does not apply during any trial period.

5) Accounts; Access; Security

You are responsible for all activity under your account and for maintaining the security of your login credentials and devices. Do not share or sell access. We may monitor and limit concurrent logins or unusual usage.

6) Payments, Billing & Authorization

Monthly Retainer & Auto‑Renewal. Retainers bill in advance and auto‑renew every 30 days until canceled. You may cancel at any time, effective at the end of the then‑current term. To avoid the next charge, email [email protected] at least 3 business days before your renewal date.

Separate Costs. You authorize ongoing charges for our fees separately from any ad spend and third‑party tools (which you pay directly). You agree to keep your payment method current and to allow our processor to store credentials and auto‑charge on the schedule in your Order.

Payment Issues. We do not impose late fees, but if a payment fails or lapses, access and active work may be suspended immediately until cured. We may refer delinquent accounts to collections and/or restrict future purchases.

Chargebacks. Initiating a chargeback or payment reversal is a breach of these Terms. You agree we may provide processors/card networks with your Order, usage logs, and these Terms to contest disputes and that you are responsible for any related bank/processor fees where permitted by law.

6A) Performance Assurance —

$5,000 in 30 Days (Free Until You Do)

We stand behind our work. If you meet the eligibility requirements below and do not achieve at least $5,000 in new gross revenue (cash collected) attributable to our campaigns within 30 consecutive days from the Start Date, we will continue delivering the same retainer Services to you for free until you do, for up to an additional 90 days. This is your exclusive remedy; no refunds are offered.

Start Date. The 30‑day window begins on the first business day after (a) all onboarding prerequisites in Section 4 are completed and verified by us in writing, and (b) ads/traffic managed by us go live (the “Start Date”).

What counts toward $5,000. New gross revenue cash collected from customers generated by leads attributable to campaigns we manage during the measurement window. Attribution is established via unique tracking (UTMs, pixels, forms, call‑tracking numbers) and/or your CRM source tags showing Cool2Cash/our campaigns as first‑touch or lead‑source; if tracking fails for technical reasons, reasonable manual records (invoices, call logs) may be accepted.

Eligibility requirements (you must do all):

Maintain the agreed monthly ad spend and platforms as specified in your Order.
Respond to new leads within 5 business minutes during stated business hours (or the mutually agreed SLA) and attempt at least 3 follow‑ups over 72 hours; update lead status in the CRM.
Attend scheduled strategy/campaign calls and implement reasonable offer/landing page/process changes we recommend within 7 days unless otherwise agreed.
Keep tracking, pixels, and CRM integrations active; do not materially change websites, numbers, or forms without notice.
Remain current on invoices; no account pauses beyond 3 consecutive business days without our written approval.

Exclusions. The assurance does not apply where: (a) platforms ban/limit the account, (b) your industry/offer violates platform or legal policies, (c) you materially change or withdraw the offer, hours, or service area, (d) you fail to meet the eligibility requirements above, (e) force‑majeure/vendor outages occur, or (f) the typical sales cycle in your market reasonably exceeds 30 days (unless we both agree in writing to extend the window).

Remedy & scope. If triggered, we will continue the same scope of retainer Services for free until you reach the $5,000 threshold or for up to 90 additional days, whichever comes first. Ad spend and third‑party fees are always your responsibility and are not included in the free period.

Notice & review. If you believe you qualify, email [email protected] within 10 days after the 30‑day window ends with CRM/export evidence. We will review in good faith within 10 business days and confirm next steps.

6B) Ad Spend & Platform Billing (Meta/Facebook & Instagram)

You pay ad spend directly to the platform (e.g., Meta/Facebook/Instagram). We do not handle or hold your ad‑spend funds. Typical recommended budgets range $50–$100 per day (subject to your market/offer). We will configure budgets only after your payment method is on file in the platform and the account is in good standing. Platform billing terms, taxes, and fees are between you and the platform.

7) All Sales Final; No Refunds; No Chargebacks

All sales are final. We operate a strict no‑refund policy for retainers, projects, deposits, setup fees, and payment plans. Digital marketing requires immediate allocation of expert time, creative resources, and provisioning of software, tracking numbers, and seats; these costs are incurred at the outset and are not reversible. The Performance Assurance in Section 6A is your exclusive remedy if eligibility is met and outcomes fall short. You agree not to initiate chargebacks or payment cancellations; see Section 6 for details.

8) Scheduling; Delivery; Rescheduling

We strive to deliver sessions and services on time, but scheduling depends on mutual availability and your timely cooperation (homework, content, assets, approvals, account access, etc.). Missed or late arrivals may be treated as delivered. We may reschedule for operational reasons and will notify you as soon as practical.

9) Community Guidelines & Conduct

Access to any community (e.g., Discord, Skool, private forums) is a privilege for active members. Required conduct:

Be professional, respectful, and constructive.
No harassment, hate speech, or discrimination.
No spam, unauthorized promotions, or scraping.
No sharing of private program content or confidential communications.
No toxic, disruptive, or illegal behavior.

Violations may result in immediate suspension or termination without refund.

10) Intellectual Property; License to You

All content we provide—videos, frameworks, modules, scripts, templates, workbooks, slides, brand assets, code, designs, systems, and any custom deliverables—is our exclusive intellectual property or licensed to us. Unless expressly permitted in your Order, you receive a limited, non‑exclusive, non‑transferable, non‑sublicensable license to access and use the content for your own internal business use only. No reproduction, distribution, resale, publishing, public posting, repackaging, or competitive use without our prior written consent.

11) Your Submissions; Testimonials; Recording Consent; Likeness

If you post or submit content (questions, wins, feedback, testimonials, screenshots, results, or participation in live sessions), you grant us a worldwide, royalty‑free, perpetual, irrevocable license to use, reproduce, adapt, publish, display, edit for length/clarity, and distribute such content—including your name, likeness, voice, and company name—for marketing, education, and product improvement, unless you opt out in writing at [email protected] before submission or recording.

You acknowledge that coaching calls and sessions may be recorded for training and member replay. If you do not wish to be recorded, notify us in advance and do not speak on recorded sessions.

12) Confidentiality (Mutual)

Each party may access the other’s confidential information. Both parties agree to use the other’s confidential information solely to perform under these Terms and to protect it with reasonable care. Exclusions: information that is public, independently developed, or lawfully obtained from a third party without duty of confidentiality.

13)Third‑Party Services & Integrations

We may reference or integrate with third‑party tools and platforms (e.g., Zoom, Skool, Discord, Google, Meta, payment processors, CRM, analytics). Those services are governed by their own terms and privacy policies. We are not responsible for third‑party services, outages, changes, or your compliance with their rules.

14) No Professional Advice

We provide education and opinions. We do not provide legal, tax, financial, investment, medical, or psychological advice. Always consult qualified professionals. You remain solely responsible for your decisions and compliance.

15) Earnings & Results Disclaimer

We make no guarantees of revenue, profit, client acquisition, rankings, or specific outcomes. Testimonials and case studies are illustrative only and are not typical. Your results depend on many factors outside our control (market conditions, offers, skills, effort, budget, etc.).

16) Warranty Disclaimer

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON‑INFRINGEMENT. We do not warrant uninterrupted or error‑free operation or that defects will be corrected.

17) Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL WE BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES WILL NOT EXCEED THE AMOUNTS YOU PAID US FOR THE SERVICE GIVING RISE TO THE CLAIM IN THE THREE (3) MONTHS BEFORE THE EVENT.

Some jurisdictions do not allow certain limitations; where prohibited by law, those limitations will not apply, and our liability will be limited to the minimum extent permitted.

18) Indemnification

You agree to indemnify and hold harmless Success Selling LLC, its owners, employees, contractors, and affiliates from any claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from: (a) your use or misuse of the Services; (b) your breach of these Terms; (c) your violation of any laws or third‑party rights; or (d) content you submit or actions you take using the Services.

19) Compliance; Export; Sanctions

You may not use the Services if you are located in, or are a resident of, a country or region subject to comprehensive U.S. sanctions, or if you are a restricted party under applicable trade laws. You agree to comply with all export, sanctions, and anti‑corruption laws.

20) Privacy

Your use of the Services is also governed by our Privacy Policy (as posted on our sites), which describes how we collect, use, and share information. Where required by law, we will provide additional disclosures or obtain consents.

21) Electronic Communications; eSignature

You consent to receive communications electronically and agree that electronic signatures, agreements, notices, and records satisfy legal requirements as if in writing.

22)Governing Law; Dispute Resolution (Arbitration); Class Action Waiver

These Terms and any dispute arising out of or relating to them are governed by the laws of the State of New York, without regard to its conflicts‑of‑law rules.

Binding Arbitration. Except for claims seeking injunctive relief or concerning intellectual property, any dispute will be resolved by final and binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The seat of arbitration will be New York County, New York. Each party bears its own costs and attorneys’ fees, except as the arbitrator may award under applicable law.

Class Action Waiver. Disputes will be resolved only on an individual basis. No class, collective, or representative actions or arbitrations are permitted.

You and we agree to first attempt informal resolution by emailing [email protected] and allowing 30 days to resolve before filing.

23) Changes to Services & Terms

We may modify or discontinue any part of the Services at any time. We may update these Terms from time to time. Changes are effective when posted on our site or communicated by email. Your continued use after changes are effective constitutes acceptance.

24) Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, corporate reorganization, or sale of assets.

25) Severability; Waiver; Survival; Entire Agreement

If any provision is found unenforceable, it will be limited or removed to the minimum extent necessary, and the remainder will remain in effect. Our failure to enforce any right is not a waiver. Sections that by their nature should survive (including IP, confidentiality, disclaimers, limits of liability, indemnity, and dispute resolution) survive termination. These Terms, together with your Order(s) and our posted policies, are the entire agreement between you and us regarding the Services and supersede all prior or contemporaneous agreements.

26) SMS/MMS Messaging Terms (A2P 10DLC)

Program Name: Cool2Cash Alerts

Short Description: Updates, reminders, tips, and promotional messages related to Cool2Cash services and appointments.

Message Frequency: Recurring; frequency varies by user activity.

Opt‑In: You will receive SMS/MMS messages only after you provide express consent (e.g., checking an opt‑in box on a form and submitting your number, texting a keyword, or consenting verbally on a recorded line). Consent is not a condition of purchase.

Opt‑Out: Reply STOP to cancel. After you send STOP, we will send a confirmation SMS and you will not receive further messages from that number.

Help: Reply HELP for help or email [email protected].

Carrier Disclosure: Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

Eligibility: 18+ only. U.S. recipients must use a U.S. mobile number capable of receiving SMS.

Data Use: We use your phone number to deliver messages as described. See our Privacy Policy for details on data handling, retention, and your rights. We do not sell personal information.

Contact: Success Selling LLC d/b/a Cool2Cash (Attn: Andrew Luis Morales), 3131 79th Street, East Elmhurst, NY 11370, [email protected].

Sample Opt‑In Disclosure for Forms (place near the submit button):

“By entering your number and clicking ‘Submit,’ you agree to receive recurring automated promotional and personalized marketing text messages (e.g., appointment reminders, offers) from Cool2Cash at the mobile number provided. Consent is not a condition of purchase. Reply STOP to cancel, HELP for help. Msg & data rates may apply. Frequency varies. See Terms and Privacy Policy.”

Sample Opt‑In Disclosure for Forms (place near the submit button):