Privacy Policy

Success Selling LLC d/b/a Cool2Cash (Owner/Operator: Andrew Luis Morales)

Effective Date: September 15, 2025

Business Address: 3131 79th Street, East Elmhurst, New York 11370

1) Scope & Who We Are

This Privacy Policy explains how Success Selling LLC d/b/a Cool2Cash (“Cool2Cash,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit our websites, submit forms, receive SMS/MMS, book appointments, purchase services, or otherwise interact with us (collectively, the “Services”).

We primarily serve business customers (B2B). This Policy applies to individuals who visit our sites or provide contact details for themselves or their businesses.

2) Summary For Fast Review

We collect contact details, lead data, and usage analytics to run ads, book estimates, and deliver our Services.
We do not sell personal information for money. We may share data with advertising/analytics partners for cross‑context behavioral advertising (you can opt out).
You can opt out of marketing SMS at any time by replying STOP (see our SMS Terms).
You can control cookies/ads via our cookie banner and the links in Section 10.
California/US state and EU/UK residents have rights described in Sections 11–12.

3) Personal Information We Collect

The information we collect depends on how you interact with us. Categories may include:

Identifiers & Contact Data: name, email, phone number, company, job title, address, IP address, device identifiers.
Commercial Information: services purchased, invoices, subscription details, and related communications.
Lead & CRM Data: form responses, appointment details, campaign source (UTMs, tags), notes you provide.
Internet/Network Activity: pages viewed, clicks, session logs, timestamps, referral URLs, approximate location (from IP), via cookies, pixels, and similar technologies.
Communications: emails, SMS/MMS (including opt‑in/opt‑out status and consent records), call recordings/voicemails where disclosed.
Payment Data: processed by our PCI‑compliant payment processor (e.g., card brand, last 4, token); we do not store full card numbers.
User Content: testimonials, reviews, case study materials where you agree to share them.

4) Sources of Information

Directly from you (forms, surveys, calls, emails, SMS, bookings).
Automatically via cookies/pixels/SDKs (e.g., analytics and advertising tags).
Service Providers & Platforms that help us operate the Services (e.g., CRM, call/SMS provider, payment processor, scheduling tools, advertising platforms).
Public/Third‑Party sources (business listings, trade sites) where permitted by law.

5) How We Use Information

We use personal information to:

Provide, operate, and improve the Services; onboard clients; set up ads, funnels, tracking, and CRM.
Communicate with you (including SMS/MMS per your consent) about availability, appointments, updates, and promotions.
Measure and optimize advertising, conversion, and site performance (attribution, analytics).
Detect, prevent, and address fraud, abuse, security incidents, and technical issues.
Comply with legal obligations and enforce our Terms of Service.
Create aggregate/anonymous insights (not reasonably identifying you).

6) Cookies, Pixels & Analytics

We and our partners use cookies, pixels, tags, SDKs, and similar technologies to operate the site, remember preferences, and perform analytics and advertising (including retargeting). Examples include platform pixels (e.g., Meta), analytics tools (e.g., Google Analytics), and CRM tracking.

Your choices: You can manage cookies via your browser and our cookie banner (where available). See Section 10 for ad opt‑out links.

7) How We Disclose Information

We may disclose personal information to:

Service Providers/Processors who perform services for us (hosting, CRM, messaging, call tracking, payment processing, analytics, advertising platforms) under contracts restricting their use of data.
Business Transfers (merger, acquisition, financing, or sale of assets).
Legal/Compliance when required by law, subpoena, or to protect rights, safety, and security.
With your direction/consent (e.g., posting testimonials or case studies).

We do not sell personal information for money. We may share identifiers and internet activity with advertising partners for targeted advertising/cross‑context behavioral advertising as defined in some U.S. state laws; you can opt out (Section 10).

8) Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy, including recordkeeping (e.g., SMS consent logs), comply with legal obligations, resolve disputes, and enforce agreements. For marketing leads, we typically retain data for 24 months from last interaction unless a longer period is required or allowed by law.

9) Security

We implement reasonable administrative, technical, and physical safeguards appropriate to the nature of the data. No method of transmission or storage is 100% secure.

10) Your Choices & Opt‑Outs

Email Marketing: Use the unsubscribe link in our emails or contact us.
SMS/MMS: Reply STOP to opt out (we also honor END, CANCEL, UNSUBSCRIBE, QUIT). See SMS Terms.
Targeted Advertising & Analytics: Visit Network Advertising Initiative (NAI) opt‑out and Digital Advertising Alliance (DAA) WebChoices/AppChoices pages to manage interest‑based ads in your browser or mobile apps.
Cookies: Use our cookie banner (where available) or your browser settings to block cookies; some features may not work without them.
Global Privacy Control (GPC): Where supported, we treat a valid GPC signal as a request to opt out of sharing/targeted advertising for that browser.

11) U.S. State Privacy Rights (California, Virginia, Colorado, Connecticut, Utah)

Depending on where you live, you may have rights to access, correct, delete, receive a portable copy, and opt out of targeted advertising/sharing. California residents also have rights related to sensitive data and a “Do Not Sell or Share My Personal Information” request.

How to exercise: Email [email protected] with the subject “Privacy Request” and specify your request and state of residence. We will verify your identity and respond as required by law. Authorized agents may submit requests with proof of authority and identity verification.

We do not sell personal information for money. We may share data for targeted advertising. To opt out of sharing/targeted advertising, use our cookie controls, send a request to the email above, or enable GPC in your browser.

12) EU/UK GDPR Information

For individuals in the EEA/UK, Success Selling LLC d/b/a Cool2Cash is the data controller. Legal bases for processing include:

Consent (e.g., marketing SMS/email, cookies where required).
Contract (to provide Services you request).
Legitimate Interests (e.g., site analytics, B2B marketing to business contacts, improving and securing our Services), balanced against your rights.
Legal Obligation (recordkeeping, compliance).

International Transfers: We may transfer data to the U.S. and other countries where we and our providers operate. When required, we use appropriate safeguards (e.g., Standard Contractual Clauses).

Your GDPR Rights: access, rectification, erasure, restriction, portability, objection (including to direct marketing), and withdrawal of consent at any time. To exercise, email [email protected]. You may lodge a complaint with your local supervisory authority.

13) Children

Our Services are intended for adults and not directed to children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us data, contact us to delete it.

14) Links & Third‑Party Sites

Our site may contain links to third‑party sites or services. Their privacy practices are governed by their own policies. We are not responsible for third‑party content or practices.

15) Changes to This Policy

We may update this Policy from time to time. Changes are effective when posted with an updated Effective Date. Material changes will be highlighted or communicated when feasible.

16) Contact Us

Success Selling LLC d/b/a Cool2Cash (Attn: Privacy)

3131 79th Street

East Elmhurst, New York 11370

Email: [email protected]

Subject line: Privacy Request

State-Specific Notices: If required by your state law, you may also use a “Do Not Sell or Share My Personal Information” link. We do not sell personal information for money; to opt out of sharing/targeted advertising, contact us or use cookie preferences/GPC.