Privacy Policy – Cool2Cash

Success Selling LLC d/b/a Cool2Cash
Owner/Operator: Andrew Luis Morales
Effective Date: September 28, 2025
Business Address: 3131 79th Street, East Elmhurst, New York 11370
Contact Email: [email protected]

1) Introduction

This Privacy Policy explains how Success Selling LLC d/b/a Cool2Cash ("Cool2Cash," "Company," "we," "us," or "our") collects, uses, stores, and shares personal information when you interact with our websites, services, communities, or related digital platforms (collectively, the "Services").

By accessing or using our Services, you agree to this Privacy Policy. If you do not agree, do not use the Services.

2) Information We Collect

We collect information in the following categories:

2.1 Information You Provide:

  • Name, email, phone number, billing address, business details, and payment method details.

  • Intake forms, onboarding questionnaires, support tickets, or survey responses.

  • Content submitted in communities, testimonials, chat logs, or recorded calls.

2.2 Information We Collect Automatically:

  • Device information (browser type, operating system, IP address, device identifiers).

  • Usage data (pages viewed, clicks, session time, referring/exit pages).

  • Tracking data from cookies, pixels, UTMs, tags, call‑tracking numbers, and analytics tools.

  • Call recordings, chat transcripts, and CRM logs (where permitted by law).

2.3 Third‑Party Sources:

  • Social media accounts or advertising platforms (Meta, Google, TikTok, LinkedIn).

  • Public business directories, data providers, and lead sources.

  • Referrals or affiliate partners.

3) How We Use Information

We use personal and business information to:

  • Provide, improve, and personalize our Services.

  • Process payments and manage billing.

  • Deliver ads, campaigns, and appointment‑setting services.

  • Set up tracking, reporting, and CRM automations.

  • Send administrative communications, reminders, and marketing offers.

  • Respond to support requests and enforce policies.

  • Comply with legal, tax, or regulatory obligations.

4) Sharing of Information

We may share information with:

  • Vendors & Service Providers: payment processors, ad platforms, call‑tracking vendors, CRM/automation providers, cloud hosting, and analytics tools.

  • Team & Contractors: employees, subcontractors, or agencies working under confidentiality agreements.

  • Legal & Compliance: regulators, law enforcement, or courts when required by law.

  • Business Transfers: successors or assigns in case of merger, sale, or acquisition.

  • With Consent: if you explicitly authorize us to share.

We do not sell personal information.

5) Cookies & Tracking

We use cookies, pixels, and analytics tools to track behavior, measure campaign performance, and improve user experience. You can control cookies through browser settings, but disabling them may affect functionality.

6) Data Retention

We retain personal data only as long as necessary to:

  • Deliver Services under your Order.

  • Meet legal, accounting, and tax obligations.

  • Resolve disputes and enforce agreements.
    When data is no longer required, we securely delete or anonymize it.

7) Data Security

We implement reasonable technical, organizational, and administrative measures to protect data against unauthorized access, misuse, alteration, or loss. However, no system is 100% secure; you use the Services at your own risk.

8) Your Rights

Depending on your location, you may have the following rights:

  • Access & Portability: request a copy of your personal information.

  • Correction: request updates to incomplete or inaccurate data.

  • Deletion: request that we delete your personal data (subject to legal obligations).

  • Opt‑Out: stop receiving marketing emails or SMS (reply STOP or use unsubscribe links).

  • Restrictions: limit processing in certain circumstances.

Requests can be submitted to [email protected]. We may require verification of identity before acting.

9) International Data Transfers

If you access our Services from outside the U.S., your data may be transferred to and processed in the United States, where data protection laws may differ from those in your country.

10) Children’s Privacy

Our Services are intended for adults (18+). We do not knowingly collect personal data from children. If you believe a child has provided us information, contact us immediately at [email protected].

11) Third‑Party Links & Services

Our Services may contain links or integrations to third‑party tools (e.g., Meta Ads, Google Analytics, Zoom, Skool, Discord). These providers have their own privacy policies. We are not responsible for third‑party practices.

12) Changes to this Policy

We may update this Privacy Policy from time to time. Updates are effective upon posting on our website or sending via email. Continued use after changes constitutes acceptance.

13) Contact Us

Success Selling LLC d/b/a Cool2Cash (Attn: Andrew Luis Morales)
3131 79th Street
East Elmhurst, New York 11370
Email: [email protected]